General questions
Why can’t I pull the trigger to pop the can open?
Make sure to align the trigger piercer to the can mouthpiece (where you usually drink out of the can).
Why is the beverage not flowing out of the mouthpiece?
Make sure you pierced the first hole when you pumped the shotfun. If you don’t pierce the first hole with the pump, the beverage won’t flow fast.
Why is the beverage shooting out of the mouthpiece?
If you did not pierce the first hole with the pump, pressure builds up and makes the beverage shoot out of the mouthpiece. Make sure you pump hard enough to penetrate the bottom of the can. This is your air hole and is very important.
Why is the trigger sticking and not retracting?
Not to worry! The beverage still flows if the trigger is pulled. This is likely due to a sticky spring!
Why is the beverage very foamy when I drink it?
When you pump the shotfun make sure you do a smooth motion and don’t jerk the Shotfun resulting in an accidental shake of the can. Shotfunning a warm beer will also result in excess foam.
Why can’t I get the pump to pierce the bottom of the can?
Hit the weight room! It may help to wrap your thumb and index finger around to the front of the pump so you have a better grip.
Shipping Policy
Where do you ship to?
Currently shipping to the United States and Canada
How long will it take to get my orders?
With exception of pre-orders. Orders are typically processed within 1-3 business days. Please see Shipping Policy for more information!
Returns and Exchanges
We hope you love your Shotfun Shotgun, but if there is an issue please contact us!
How do I ship my order back to you?
We do have a 10 day return policy on damaged or defective products, please see the Return Policy page for full details.